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Privacy Policy Statement
CoreLink Data Centers is committed to protecting the private sensitive information of our customers. We have revised our Privacy Policy to reflect our commitment, and we encourage you to read the policy
Information Collection
Registration and Billing
In order to use some of our services, we ask our customers to give us contact information (name, address and phone number). We use this information to contact customers about services or products that may interest them. We also ask our customers to give us their e-mail addresses information for certain services. We DO NOT distribute e-mail addresses or phone numbers outside of CoreLink, its parent, subsidiaries, affiliates and strategic business partners.
Cookies
A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Users can set up their web browser to inform them when cookies are set or to prevent cookies from being set. If users reject cookies, they may still use our website, but will be limited in using some areas of our website.
We use cookies to store our customer's user name and password so that they do not have to input these items every time they visit our website. We also use cookies to track our customers' preferences so that we can provide a better customized service when our customers return to our website.
Log Files
Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to our customers' contact or Sensitive Information.
Information Use
Profile
We store information that we collect through cookies, log files, clear gifs, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the users personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our Web site, and to direct pertinent marketing promotions to them.
Information Use
We provide information about data centers. Since our customers often have widely differing uses for our products and services, our strongly held belief and experience is that the more we know about our customers, the more value we can offer them. We use the information our customers provide to offer them information (such as blogs and articles) that is of the greatest interest and value to them.
This privacy statement covers the use of cookies by CoreLink Data Centers.
Communications from the Site
Special Offers and Updates
We may send new members a welcoming e-mail to verify their account. Established members will occasionally receive information on products, services and special deals. Out of respect for the privacy of our users we will present the option to not receive these types of communications in these e-mails.
Newsletters
If a user wishes to subscribe to our newsletters, we ask for contact information such as name and e-mail address. Out of respect for our users privacy we provide a way to opt-out of these communications.
Service Announcements
On rare occasions it is necessary to send out a strictly service related announcement. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
Customer Service
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via e-mail or phone, in accordance with the users wishes.
Sharing
Legal Disclaimer
Though we make every effort to preserve customer privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.
Sharing With Third Parties
We do NOT share our customers' e-mail addresses with third parties, except for when required by law (see legal disclaimer). In order to present our customers with potentially interesting opportunities, we do occasionally share name and mailing address information with certain third parties. We believe that our customers will benefit from these arrangements, but out of respect of our clients' privacy, we will remove such information from disclosure upon request by our customers.
Choice/Opt-out
Our customers are given the opportunity to 'opt-out' of having their information used for purposes not directly related to our site at the point where we ask for information. Customers who no longer wish to receive our newsletters and promotional communications via e-mail may opt-out of receiving these communications by clicking on the link provided in the e-mail.
Tell-A-Friend
If a customer elects to use our referral service for informing a friend about our services, we ask for the friend's name and e-mail address. CoreLink may send the friend e-mails inviting them to visit the site or we may follow-up with phone calls. CoreLink stores this information for the sole purpose of sending the e-mail and tracking the success of our referral program. The friend may contact CoreLink to request the removal of this information from our database.
Security
We take every precaution to protect our customers' information. When customers submit sensitive information via our website, their information is protected both online and off-line.
We also do everything in our power to protect user-information off-line. We restrict all of our customers' information to our offices, and only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use passwords to access the information and are kept up-to-date on our security and privacy practices. Finally, the servers that store personally identifiable information are kept in a secure environment.
If you have any questions about the security at our website, please contact us directly.
Notification of Changes
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
Contact Information
If you have any questions or suggestions regarding our privacy policy, please contact us at:
Telephone: 866-435-2376
E-mail: info@corelink.com
Postal Address: 800 E. Business Center Drive Mount Prospect, IL
Web site: www.corelink.com
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